If your order doesn’t qualify for a refund, contact the organizer for further help. Eventbrite can only refund payments processed using Eventbrite Payment Processing (your bank statement would say EB SAN FRANCISCO CA).Eventbrite is unable to issue refunds outside of these circumstances. If your order qualifies, you have 45 days and until the event is rescheduled to contact Eventbrite through the Attendee Refund Request form. If none of them help you, click the Contact the organiser link. You'll see a window appear in your browser. Click 'Contact', then 'Contact the organiser'. If you're unable to find the event, it may be private or deleted. The event was cancelled within the last 45 days.The event has been postponed for more than 90 days without a new date scheduled. To find the event, use Eventbrite's search function. If the organizer denies your refund request, or if you don’t receive a response, check if your order meets one of these refund qualifications: Refunds for postponed or cancelled eventsĮventbrite requires event organizers to approve refund requests in certain situations.

Select Contact the organizer if you don’t see the option to request a refund or you have a question about the status of your refund request.

The organizer should respond within five business days. Log in to Eventbrite.Go to Tickets.Find the order you want refunded, then select Request a refund. Enter your details and submit your request. If the event organizer allows refund requests for the event you purchased tickets for, you’ll see the option to request a refund in your account: This order is subject to Eventbrite Terms of Service and Privacy Policy, and Cookie Policy.Request a refund directly from your Eventbrite accountĮventbrite automatically creates an account with the email address you use to purchase tickets. You can now contact Eventbrite customer service directly via Email using our new site - Contact Eventbrite directly Common Eventbrite Issues By fmurphy92 1 Be careful and PAY ATTENTION The day one of my favorite bands put tickets on sale I tried to use the this app link for my local hometown show. Printable PDF tickets are attached to this emailĬontact the organizer for any questions related to this purchase. Industry Seminars at the Church of Scientology Celebrity Centreĭannielle Wallackđ x General Admissionğree What is up with this?Įlizabeth Frost = below copied last email text as received.

I thought that I deleted my account and yet I am still receiving confirmation emails. I have received multiple emails confirming, In various other names, tickets purchased on my account.

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